1. Acceptance of Terms
By accessing or using the Smart Ad Box platform ("Service"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.
⚠️ Important: By creating an account, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding contract, and are not barred from using the Service under applicable law.
These Terms constitute a legally binding agreement between you and Smart Ad Box ("Company," "we," "us," or "our"). Your use of the Service is also governed by our Privacy Policy, which is incorporated herein by reference.
2. Definitions
- "Platform" — The Smart Ad Box digital signage management system, including web dashboard, APIs, and associated software.
- "Content" — Any images, videos, audio, text, graphics, or other materials uploaded or displayed through the Platform.
- "Device" — Any Android TV, smart TV, set-top box, or screen registered and managed through the Platform.
- "Account" — Your registered user profile, including master accounts and sub-accounts.
- "Subscription" — A paid plan granting access to specific features, device limits, and storage capacity.
- "Playlist" — A curated sequence of media content scheduled for display on registered devices.
3. Account Registration & Security
3.1 Account Creation
You must provide accurate, current, and complete information during registration. You may create:
- Master Account: Primary account with full administrative privileges
- Sub-Accounts: Limited access accounts managed by a master account
3.2 Account Responsibility
You are solely responsible for:
- Maintaining the confidentiality of your login credentials
- All activities occurring under your account
- Notifying us immediately of unauthorized access
- Ensuring sub-account users comply with these Terms
🔐 Security Notice: Smart Ad Box will never ask for your password via email or phone. Enable two-factor authentication (2FA) for enhanced security.
4. Description of Services
Smart Ad Box provides a cloud-based digital signage management platform that enables users to:
- Upload, store, and manage media content (images, videos, HTML templates)
- Create and schedule playlists for display on registered devices
- Remotely monitor device status (online/offline, storage, resolution)
- Manage multiple screens from a single dashboard
- Control screen orientation and display settings
- Generate pairing codes for device registration
4.1 Service Availability
We strive for 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be communicated in advance when possible. We reserve the right to modify, suspend, or discontinue any aspect of the Service with reasonable notice.
4.2 Device Compatibility
The Service is designed for Android TV devices running Android 5.0+. Compatibility with specific hardware configurations is not guaranteed. It is your responsibility to verify device compatibility before subscription.
5. Payments, Billing & Subscriptions
5.1 Subscription Plans
Smart Ad Box offers tiered subscription plans based on:
- Number of registered devices
- Storage capacity (in MB/GB)
- Feature access (basic, standard, premium, enterprise)
- Billing cycle (monthly or annual)
5.2 Payment Terms
- All fees are in USD unless local currency pricing is available
- Payments are due at the beginning of each billing cycle
- Annual subscriptions receive a discount equivalent to 2 months free
- All fees are non-refundable except as required by applicable law
- Late payments may result in service suspension after a 7-day grace period
5.3 Auto-Renewal
Subscriptions automatically renew unless cancelled at least 24 hours before the renewal date. You may cancel auto-renewal from your account settings. Cancellation takes effect at the end of the current billing period.
5.4 Price Changes
We reserve the right to modify pricing with 30 days' notice. Price changes will not affect your current billing cycle. Continued use after a price change constitutes acceptance.
6. Content & Media Guidelines
6.1 Your Content
You retain all ownership rights to content you upload. By uploading content, you grant Smart Ad Box a limited, worldwide, non-exclusive, royalty-free license to store, process, and display your content solely for the purpose of providing the Service.
6.2 Prohibited Content
You may NOT upload, display, or distribute content that:
- Is illegal, fraudulent, or promotes illegal activities
- Infringes on intellectual property rights (copyright, trademark, patent)
- Contains malware, viruses, or harmful code
- Is obscene, pornographic, or sexually explicit
- Promotes hate speech, violence, or discrimination
- Violates any applicable advertising regulations
- Contains false or misleading advertising claims
- Impersonates any person or entity
6.3 Content Review
We reserve the right (but have no obligation) to review, flag, or remove content that violates these Terms or applicable law. We may suspend accounts for repeat violations.
7. Acceptable Use Policy
You agree NOT to:
- Use the Service for any unlawful purpose
- Attempt to gain unauthorized access to other accounts or systems
- Interfere with or disrupt the Service or servers
- Resell, sublicense, or redistribute the Service without authorization
- Reverse engineer, decompile, or extract source code
- Use automated scripts, bots, or scraping tools
- Exceed the device or storage limits of your subscription
- Use the Service to distribute spam or unsolicited advertisements
- Circumvent any security or authentication measures
- Share account credentials with unauthorized third parties
8. Intellectual Property Rights
8.1 Our IP
Smart Ad Box, its logo, software, dashboard design, APIs, documentation, and all related materials are protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or create derivative works without our express written permission.
8.2 Your IP
You retain all rights to your uploaded content, playlists, and configurations. We claim no ownership over your materials. Upon account termination, you may request export of your data within 30 days.
8.3 Feedback
Any suggestions, feature requests, or feedback you provide may be used by us without obligation or compensation.
9. Privacy & Data Collection
We collect only technical device information necessary for service operation. This includes:
- Device identification code (unique pairing ID)
- Screen resolution and type
- Available storage space (total and used in MB)
- App version number
- Screen orientation settings
- Device name (as assigned by you)
- Last synchronization timestamp
- Device timezone
- Memory usage statistics
🔒 We Do NOT Collect: Personal files, browsing history, installed applications, location data, microphone/camera input, or any personally identifiable information from end viewers of your screens.
For complete details, please review our Privacy Policy.
10. Termination & Suspension
10.1 By You
You may terminate your account at any time by contacting support or using the account deletion option. Upon termination:
- Your content will be permanently deleted within 30 days
- No refunds will be issued for the current billing period
- All device connections will be revoked
10.2 By Us
We may suspend or terminate your account immediately if:
- You violate these Terms or applicable law
- Payment is overdue beyond the grace period
- Your account is used for fraudulent or illegal activities
- We discontinue the Service (with 30 days' notice)
10.3 Data After Termination
We reserve the right to delete all account data 30 days after termination. It is your responsibility to export or back up your content before termination.
11. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
We do not warrant that:
- The Service will be uninterrupted, timely, secure, or error-free
- Content will not be lost or corrupted
- Devices will always remain connected
- The Service is compatible with all hardware configurations
- Any errors will be corrected immediately
12. Limitation of Liability
To the maximum extent permitted by law, Smart Ad Box shall not be liable for:
- Any indirect, incidental, special, consequential, or punitive damages
- Loss of profits, revenue, data, goodwill, or business opportunities
- Damages resulting from service interruption or device failure
- Content displayed on your screens or any third-party claims
Our total liability shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.
13. Indemnification
You agree to indemnify, defend, and hold harmless Smart Ad Box, its officers, directors, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from:
- Your violation of these Terms
- Your use of the Service
- Content you upload or display
- Your violation of any third-party rights
14. Governing Law & Dispute Resolution
These Terms shall be governed by the laws of Bangladesh. Any disputes shall be resolved through:
- Informal Resolution: Contact us first to resolve disputes amicably
- Mediation: If unresolved, parties agree to mediation
- Arbitration: Final resolution through binding arbitration in Dhaka, Bangladesh
Users outside Bangladesh agree to comply with local laws regarding online conduct and content.
15. Changes to Terms
We reserve the right to modify these Terms at any time. Material changes will be communicated via:
- Email notification to registered users
- In-app notification on the dashboard
- Updated "Last Updated" date at the top of this page
Continued use of the Service after changes take effect constitutes acceptance. If you disagree with changes, you must stop using the Service and terminate your account.